HTP Graphics

Consulting-2014

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Other resources n Involve others to speed up the work n Look outside of your field to bridge expertise gaps n Schedule all necessary resources and book them well in advance n Build a complementary package and know its full costs n Understand others' personality types and their pressures Planning and n Analyse client needs and all data comprehensively managing work n Think critically about ideas, structures and systems n Plan activities, timetables and resources accurately n Check that planned resources are still available n Organise the project to match your plan n Manage the client's expectations n Aim to beat deadlines n Report on progress and seek feedback Managing yourself n Manage your time n Manage your stress n Overcome inefficient patterns in how you work Dealing with problems n Inform the client if there are difficulties with the client's people n Tell the client if the project is behind schedule n Be prepared to tell clients they are wrong n Establish a client "champion" for your assignment n Explain patiently when the client does not understand or like your ideas n Recognise when you are part of the problem and adapt Protecting yourself n Get necessary prior permissions to perform the work and conform to all your institution's rules n Get guidance from professional advisers and your institution, as appropriate n Check your insurance covers the job n Check your tax position n Check Health & Safety implications n Limit your liability n Declare all interests and state any possible conflicts n Get a signed contract before you start n Keep first class accounts, records and files n Make sure clients pay you – invoice as you go n Honour all confidentiality commitments rigorously n Send a final report and state who can rely on it n Do not compromise your reputation to get a deal MANAGING RISKS OPERATING OPERATING OPERATING OPERATING ©The University of Manchester I 3 Limited and Eversheds LLP 2003-2014. UMI.MCR.017

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